Congress Warns Airlines: Do Better, or Else

In his opening remarks before yesterday’s House Transportation Committee “Oversight of U.S. Airline Customer Service” hearing, committee chairman Bill Shuster (R-PA) referred to two recent incidents: United’s forcible removal of a passenger on flight UA3411 , and an American Airlines flight attendant’s tussle with a passenger over her child’s stroller. While those high-profile events may

TSA Warns Travelers: New ID Requirements Coming in 2018

Travel Weekly reports that the TSA is already alerting travelers to forthcoming ID requirements set to take effect in 2018. According to Travel Weekly, the changes are part of the The Real ID Act, passed by Congress in 2005, which “established minimum security-related requirements for state-issued driver’s licenses and identification cards. Among other provisions, the law

TSA Failure: Agency Falls Short on Most Undercover Screening Tests

After 15-plus years in existence, you’d think the TSA was pretty good at its job. Sadly, you’re wrong. A recent round of undercover tests revealed an agency that continues to fail at the most basic elements of its purpose. According to ABC News , these tests of multiple airport security checkpoints found that “screeners, their equipment

Frontier Responds to Weather “Meltdown” in Denver: Err, Sorry!

Winter weather caused widespread delays across the western half of the country this past weekend, but Denver, it seems, got the worst of it (and not just from the Patriots). According to USA Today , more than 5,000 flights have been canceled and nearly 20,000 delayed since Thursday. But the scene at Denver, particularly for Frontier Airlines