JetBlue Just Apologized to Flyers

“We let our crewmembers and our customers down in April, and we must perform better,” said Joanna Geraghty, president and chief operating officer, JetBlue, in a statement released on April 26.  After an unprecedented amount of delays and cancellations this spring, JetBlue is making some changes. According to the airline, “The Omicron wave, staffing ramp

American Airlines Fined $1.6 Million for Tarmac Delays

USA Today reports that American has been fined $1.6 million for tarmac delays that occurred during 2013-2015. Specifically, “the incidents included 20 flights at Charlotte on Feb. 16, 2013; six flights at Dallas/Fort Worth on Feb. 27, 2015; and one flight at Shreveport, La., on Oct. 22, 2015.” In all cases, planes were stuck on the tarmac

This Rental Company’s New AI Damage Detector Could Cost You Big

You’ve just returned from a long vacation and dropped off your rental car without a scratch — or so you thought. With new AI inspection technology, you could find yourself billed for damage the human eye failed to notice. This is what happened to one unfortunate traveler last month who found themselves slammed with a

American Airlines Raises Checked Bag Fees

Checking a bag on American Airlines? It will now cost $40 per bag if you don’t prepay online or $35 if you pay in advance. Previously, the airline was charging a flat $30 per checked bag. American has also increased the price of a second checked bag from $40 to $45. The higher checked bag

Visit Museums Across the U.S. for Free This Saturday

Have you had your eye on an interesting museum but haven’t gotten around to visiting? It’s time to clear your schedule on Saturday, September 22, because nearly 1,500 museums and cultural institutions nationwide will be free and open to the public for one day. Saturday marks Smithsonian Magazine’s 14th annual Museum Day , which celebrates

Southwest Lands at Wrong Airport; Passenger Sues

As reported by the Branson Tri Lakes News , a passenger on a Southwest flight in 2014 that landed at the wrong airport is suing the airline for $74,999.99. The plaintiff, Troy Haines, was returning from Chicago to Branson Airport. But the flight crew mistook the M. Graham Clark Airport, about seven miles away, for