Airlineratings.com declared Korean Air the best airline in the world. Korean Air beat out Qatar Airlines, last year’s winner, who slipped to the second spot this year. Air New Zealand, Cathay Pacific, and Singapore Airlines rounded out the top five full-service airlines. Aero Mexico was the only North American airline to make the top twenty-five.

Adobe Stock | kamilpetran

The top twenty-five best full-service airlines in the world are:

1. Korean Air
2. Qatar
3. Air New Zealand
4. Cathay Pacific
5. Singapore Airlines
6. Emirates
7. Japan Airlines
8. Qantas
9. Etihad
10. Turkish Airlines
11. EVA Air
12. Fiji Airways
13. Virgin Atlantic
14. ANA
15. Aero Mexico
16. Air Caraibes
17. Thai Airways
18. STARLUX Airlines
19. Vietnam Airlines
20. Sri Lankan Airlines
21. Air France
22. KLM
23. Air Calin
24. Air Mauritius
25. Garuda Indonesia

• Best Hybrid Airlines

Adobe Stock | Markus Mainka

This year, Airlinerankings.com added a new category: Hybrid Airlines. They define Hybrid Airlines as “an airline that combines features of both low-cost carriers (LCCs) and full-service airlines. These airlines typically offer a mix of low-cost features on short- to medium-haul routes in economy and business class, while providing a premium full-service experience on medium- to long-haul flights across all cabin classes.” While only one North American airline made the full-service list, nearly half of the top twenty hybrid airlines are North American, with JetBlue in the top. Four of the top five hybrid airlines are based in the Americas, with Westjet, Delta, and United coming in at two, four, and five, respectively.

The top twenty Hybrid Airlines are:

1. Jetblue
2. Westjet
3. Virgin Australia
4. Delta Airlines
5. United
6. American Airlines
7. Lufthansa
8. Air Canada
9. LOT Polish Airlines (this is under change and may soon be full service)
10. TAP Portugal
11. Alaska Airlines
12. SWISS
13. Avianca
14. Iberia
15. British Airways
16. Finnair
17. Austrian Airlines
18. Hawaiian
19. ITA
20. SAS

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• The Best Low-Cost Carriers

Two North American airlines made the cut in the Low Cost rankings: Breeze and Southwest, both in the middle of the pack at nine and ten. AirAsia claimed the number one position for low cost carriers.

• Airline Awards Methodology

AirlineRatings.com determines its “World’s Best Airline” awards through a comprehensive evaluation process considering multiple facets of airline operations and passenger experiences. The methodology encompasses the following key criteria:​

1. Passenger Comfort and Economy Class Experience
2. Product Consistency and Innovation
3. Safety and Financial Stability
4. Fleet Age and Modernization
5. Passenger Feedback and Expert Reviews

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