The World’s Most Punctual Airlines

Earlier this year, Cirium released its annual On-Time Performance Review for airlines. In 2024, airlines faced many challenges, including cybersecurity disruptions and weather anomalies, yet many airlines demonstrated adaptability and continued their commitment to punctuality. Cirium’s analysis examined the airline industry’s top performers and the strategies behind their success.  Cirium is an aviation analytics company

Global Entry Just Got Even Faster With New Mobile App

Global Entry is currently the fastest way to return to the United States after a trip abroad. This program, available through the U.S. Customs and Border Protection (CBP) agency, prescreens travelers and allows them to skip the often lengthy customs lines at airports and other border crossings. The reentry process has gotten even faster for

Congress Warns Airlines: Do Better, or Else

In his opening remarks before yesterday’s House Transportation Committee “Oversight of U.S. Airline Customer Service” hearing, committee chairman Bill Shuster (R-PA) referred to two recent incidents: United’s forcible removal of a passenger on flight UA3411 , and an American Airlines flight attendant’s tussle with a passenger over her child’s stroller. While those high-profile events may

TSA Warns Travelers: New ID Requirements Coming in 2018

Travel Weekly reports that the TSA is already alerting travelers to forthcoming ID requirements set to take effect in 2018. According to Travel Weekly, the changes are part of the The Real ID Act, passed by Congress in 2005, which “established minimum security-related requirements for state-issued driver’s licenses and identification cards. Among other provisions, the law

TSA Failure: Agency Falls Short on Most Undercover Screening Tests

After 15-plus years in existence, you’d think the TSA was pretty good at its job. Sadly, you’re wrong. A recent round of undercover tests revealed an agency that continues to fail at the most basic elements of its purpose. According to ABC News , these tests of multiple airport security checkpoints found that “screeners, their equipment

Frontier Responds to Weather “Meltdown” in Denver: Err, Sorry!

Winter weather caused widespread delays across the western half of the country this past weekend, but Denver, it seems, got the worst of it (and not just from the Patriots). According to USA Today , more than 5,000 flights have been canceled and nearly 20,000 delayed since Thursday. But the scene at Denver, particularly for Frontier Airlines

One Day, 2 New Airline Presidents, 1 Mystery

Yesterday, two of the world’s largest airlines got new presidents. What’s less clear is how, and why. First up, United : United Continental Holdings, Inc. (UAL) today announced that Scott Kirby has been named president of United Airlines. In this newly created role, Kirby will assume responsibility for United’s operations, marketing, sales, alliances, network planning

Escape to the Florida Keys: Win a 4-Night Vacation, Including Airfare

Need an escape from your everyday life? We’ve partnered with the Florida Keys & Key West to give away the ultimate Florida Keys vacation. The lucky sweepstakes winner and a guest will be whisked away to an island paradise, with luxury hotel stays, airfare, and activities included. This dream vacation will take you through the

McDonald’s Coffee Onboard: Upgrade or Downgrade?

It’s become an industry-wide marketing trend recently for airlines to serve branded coffee and promote the association. Boast the roast. Delta , for example, began serving Starbucks brews on select flights in 2013, and has since expanded the offering worldwide. Here’s how Delta touted the global rollout, in 2015: “With a high-quality global brand like

Global Entry Enrollment and Renewal Halts Indefinitely

U.S. Customs and Border Protection (CBP) has closed all Trusted Traveler Program enrollment centers nationwide until at least May 1. Closure applies to enrollment centers for all four trusted-traveler programs: Global Entry, NEXUS, SENTRI, and FAST. Mobile enrollment events are also suspended. Obviously, this is yet another casualty of the ongoing coronavirus onslaught against travel.