Focus on travel guides

Focus on travel guides

Tag: Airport

TSA Secretly Tracks Ordinary Passengers at These Airports

According to a stunning  report by the Boston Globe , the TSA has been operating a secret airport surveillance program called Quiet Skies that tracks passengers who are not otherwise suspected to be a threat. “Federal air marshals have begun following ordinary US citizens not suspected of a crime or on any terrorist watch list,”
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Did the Olympics Accidentally Cause Airport Panic at JFK?

If you didn’t believe the old adage that fear is contagious , the details of this weekend’s false-alarm evacuation of JFK Airport might change your mind. According to a New Yorker reporter who experienced the incident, unfounded reports of gunfire at New York City’s busiest air hub caused stampedes and panic that spread rapidly across
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The Best Airlines for On-Time Performance

OAG, which dubs itself an “air travel intelligence company,” has released its top-10 rankings of the most and least punctual airlines in 2016. The group analyzed 54 million flight records using full-year data from 2016 to compile the list, and for the purposes of the study defined “on-time” as “a flight that arrives or departs
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American Pilot Shortage Could Cause Flight Cancellations During the Holidays

Travel over the Thanksgiving holiday period was robust, and predictions are for similarly strong demand for air travel during the period between Christmas and New Year’s. For most airlines, that’s good news. For American, however, it’s a potential nightmare. As has been widely reported, a glitch in American’s scheduling software allowed the airline to approve
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JetBlue Will Offer Basic Economy Airfare in 2019

JetBlue has announced it will join American, Delta, and United in offering bare-bones “basic economy” fares beginning in 2019. The new, no-frills fares will still include the line’s standard free on-board Wi-Fi, snacks and soft drinks, and a full-size carry-on bag plus personal item, the airline said. But basic economy passengers can expect to see
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These 5 Airports Are Ending Uber and Lyft Curbside Pickup

Rely on Uber and Lyft when you land in a new destination? You might want to reconsider, as many airports are ending curbside pickup for rideshare apps admid construction and traffic woes. Los Angeles International Airport (LAX) is one example. As of October 29, 2020, if you want to catch a taxi, Uber, Lyft, or
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Trump’s Travel Ban: What It Means for U.S. Travelers

“Chaos at the airport!” You’ve seen those headlines and TV shots the last few days, and you know they’re accurate. You also know that, at least for now, the new immigration rules are under legal challenge, with an uncertain outcome. Most U.S. travelers will not be affected directly. The 90-day blanket entry ban targets citizens
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These Are the Airlines That Actually Care About Customer Service

According to the American Customer Satisfaction Index (ACSI), customer service satisfaction in the travel industry declined in 2025. The airline sector had the highest drop at 4%, down from a score of 77 to 74. Between economic uncertainties, operational difficulties, and service inconsistencies, satisfaction has decreased among business travelers and high-value customers. Related: Airline Fees:
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The First Facial-Screening Biometric Terminal Just Opened at This U.S. Airport

Get ready for your close up. Delta Air Lines and the Atlanta-Hartsfield Airport have opened the nation’s first optional biometric screening checkpoints, which use facial recognition scanning to expedite the airport process from check-in to boarding. The technology is being used at the airport’s international terminal: Terminal F. In an announcement, Delta said Atlanta “customers flying
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The Best and Worst Airports for Christmas Travel 2019

You know going into it that Christmas travel can be exasperating: crowds and winter weather often do not play well together. But some trips are worse than others, so Treetopia dug through Department of Transportation data to identify the best and worst airports, routes, and days for Christmas travel, based on the number and length
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