Focus on travel guides

Focus on travel guides

Tag: flight delay

For Better or Worse, These Canadian Air Rights Changes Could Affect You

New airline passenger protections have passed for our neighbor to the north, offering increased Canadian air rights for travelers impacted by delays and other air travel inconveniences. But advocates on both sides—the airlines and some consumer groups—are not happy with the new rules. What Changes, and When The protections cover a wide range of issues,
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How to Get Banned from Flying for Life

Getting banned for life from flying a commercial airline isn’t easy, or common. In fact, I can’t recall another instance of an airline’s taking such a harsh line on passenger misbehavior, ever. The perpetrator of the misbehavior in question was Danielle Bregoli, a feisty teenager who had gained notoriety for her appearance on the Dr.
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Southwest Bumps Overbooking

Southwest is getting out of the overbooking game. Following the recent “ incident ” involving United Airlines, Southwest will heretofore only sell as many tickets as it has seats. According to Southwest CEO Gary Kelly, this decision has been in the works for years.  The airline has “been taking steps over the last several years to
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The Vast Majority of Americans Don’t Know Their Air Travel Rights

A new survey of over 2,000 people across the U.S. found that a whopping  92 percent of Americans  don’t know what their air travel rights are when they take to the sky, and this lack of understanding costs travelers $6 billion in unclaimed compensation every year. The study was conducted by AirHelp, a company that helps air
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Will the Government Make Air Travel Great Again?

Washington lawmakers are flyers, too. Frequent flyers in most cases. So they were as horrified as anyone at the images of Dr. David Dao being dragged, screaming and bloodied, from United flight 3411. And unlike the rest of us, they’re in a position to do something about the industry policies and practices that allowed such
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The Best Airlines for On-Time Performance

OAG, which dubs itself an “air travel intelligence company,” has released its top-10 rankings of the most and least punctual airlines in 2016. The group analyzed 54 million flight records using full-year data from 2016 to compile the list, and for the purposes of the study defined “on-time” as “a flight that arrives or departs
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Senators Call Out Airlines for Flight Disruptions

The recent computer meltdowns at Southwest and Delta, two of the country’s most efficient and financially sound carriers, resulted in thousands of cancelled and delayed flights, disrupting the lives of hundreds of thousands of travelers. And they were just the latest incidents in what has come to seem like a systemic problem. Why? And what
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What Are Your Rights When You’re Involuntarily Bumped?

You get to the airport early, your luggage is checked, you have your boarding pass in hand—and you find out that your flight is overbooked. While airlines can usually find passengers willing to take a different flight in exchange for compensation, it’s the unfortunate truth that the act of involuntarily bumping passengers is pretty commonplace. Most
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Lufthansa Pilots Strike (Again), Could Cause Headaches

Lufthansa pilots are striking for the 14th time since 2014 in their attempt to extract better wages from the carrier. According to USA Today ,”Lufthansa has grounded more than 1,700 flights on Tuesday [the 29th] and Wednesday [the 30th],” with Tuesday’s cancellations mostly impacting routes within Germany. Many of the 890 flights cancelled for Wednesday are expected to
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JetBlue Has a New Boarding Scheme. It’s Complicated

To airline managers, an airplane sitting on the ground is a horror: an expensive asset failing to justify its expense. The goal is full utilization, which means keeping planes airborne as many hours as possible, with as many passengers on board as possible. One key to maximizing utilization is timely turn-arounds, which require quick, orderly
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