These Potential FAA Changes Could Help (and Hurt) Travelers

The newest FAA reauthorization bills in the House and the Senate include several proposals that could improve air travel for consumers, as well as two terrible ideas and one that could be a blockbuster for travelers fed up with unreasonable airline fees. House and Senate Agreement Committees from both houses of Congress generally agree on

Delta Bans Disruptive Trump Supporter for Life

While the Thanksgiving travel period was mostly uneventful, thankfully, at least one plane-full of holiday flyers got more than their fair share of inflight drama. On the Tuesday before Thanksgiving, aboard Delta flight 248 between Atlanta and Allentown, PA, a belligerent male passenger stood up in the aisle, arms raised in triumph, and harangued his

Congress Warns Airlines: Do Better, or Else

In his opening remarks before yesterday’s House Transportation Committee “Oversight of U.S. Airline Customer Service” hearing, committee chairman Bill Shuster (R-PA) referred to two recent incidents: United’s forcible removal of a passenger on flight UA3411 , and an American Airlines flight attendant’s tussle with a passenger over her child’s stroller. While those high-profile events may

One Day, 2 New Airline Presidents, 1 Mystery

Yesterday, two of the world’s largest airlines got new presidents. What’s less clear is how, and why. First up, United : United Continental Holdings, Inc. (UAL) today announced that Scott Kirby has been named president of United Airlines. In this newly created role, Kirby will assume responsibility for United’s operations, marketing, sales, alliances, network planning

McDonald’s Coffee Onboard: Upgrade or Downgrade?

It’s become an industry-wide marketing trend recently for airlines to serve branded coffee and promote the association. Boast the roast. Delta , for example, began serving Starbucks brews on select flights in 2013, and has since expanded the offering worldwide. Here’s how Delta touted the global rollout, in 2015: “With a high-quality global brand like

Paris Business-Class Flights for Just $1,300 Round-Trip

La Compagnie, an all-business-class airline based in France, is selling round-trip flights from Newark to Paris for just $1,300. And because it’s called the Family Trip Offer , the airline has cut the fare for kids ages 2 to 11 to $1,000. This is a terrific deal for anyone who hates flying in sardine-can economy

Airlines Already Owe Travelers Almost $300 Million for Disrupted Flights in 2018

Analysis from AirHelp, a company that (for a fee) helps people get refunds and compensation from airlines following disrupted flights, says airlines already owe an estimated $290 million for delayed, cancelled or overbooked flights this year. The data refers specifically to U.S. travelers onboard flights operating under European Union jurisdiction. According to AirHelp, “an estimated 415,800

U.S. Considers Extending Laptop Ban to Europe Flights

Although the shocking passenger-bashing incidents at American and United have mostly upstaged the laptop ban story in recent weeks, another media-focus turnaround may be in the offing. The Guardian is reporting that U.S. authorities are considering extending the laptop ban on flights from a handful of African and Middle Eastern countries to flights departing from

Delta Ups the Ante with New International Business Class

“Lay back, relax and enjoy the flight in the comfort, privacy and exclusivity of your own suite. Delta Air Lines is redefining international business class travel with the introduction of the Delta One suite, the first business class cabin to feature a sliding door at each suite.” Whether Delta’s new business class seats qualify as