Delta’s Premium Economy, Coming in 2017. The Real Deal?

There’s an ongoing debate among travel junkies concerning what’s commonly referred to as premium economy. Specifically: When does an airline’s coach product legitimately deserve to be called premium economy? Is a couple of extra inches of legroom enough to qualify for the “premium” designation? An upgraded inflight entertainment system? Better meals? Priority boarding? More frequent-flyer

Will the Government Make Air Travel Great Again?

Washington lawmakers are flyers, too. Frequent flyers in most cases. So they were as horrified as anyone at the images of Dr. David Dao being dragged, screaming and bloodied, from United flight 3411. And unlike the rest of us, they’re in a position to do something about the industry policies and practices that allowed such

These Potential FAA Changes Could Help (and Hurt) Travelers

The newest FAA reauthorization bills in the House and the Senate include several proposals that could improve air travel for consumers, as well as two terrible ideas and one that could be a blockbuster for travelers fed up with unreasonable airline fees. House and Senate Agreement Committees from both houses of Congress generally agree on

Congress Warns Airlines: Do Better, or Else

In his opening remarks before yesterday’s House Transportation Committee “Oversight of U.S. Airline Customer Service” hearing, committee chairman Bill Shuster (R-PA) referred to two recent incidents: United’s forcible removal of a passenger on flight UA3411 , and an American Airlines flight attendant’s tussle with a passenger over her child’s stroller. While those high-profile events may

Delta Ups the Ante with New International Business Class

“Lay back, relax and enjoy the flight in the comfort, privacy and exclusivity of your own suite. Delta Air Lines is redefining international business class travel with the introduction of the Delta One suite, the first business class cabin to feature a sliding door at each suite.” Whether Delta’s new business class seats qualify as