Congressman Introduces Passenger ‘Bill of Rights’ Legislation

Congressman Rick Nolan (D-Minnesota) introduced legislation today that would require U.S. airlines to provide travelers with a one-page “bill of rights.” In a statement , Nolan said the legislation “would require airlines to provide consumers with a simple, plain language one-page document outlining their rights relating to flight cancellations or delays, involuntary denied boarding, lost or damaged

As Revenue Declines, Southwest Mulls New Airline Fees

Did you feel that? Did the earth just move below our feet? It’s true: Southwest, struggling to meet its 2016 revenue goals, is considering adding ancillary fees to bring in additional cash. according to a USA Today report . The good news? Bag fees are off the table. Related: Checked-Bag Fees to Increase on Some

JetBlue Takes Away Overhead Bin Access

Good news and bad news from JetBlue on the carry-on bags front. The airline announced that for Basic Blue fares (JetBlue’s cheapest ticket category), they will be eliminating access to the overhead bins, and ticket-holders will only be allowed to bring on carry-on luggage that will fit underneath the seat in front of them. The

JetBlue Just Apologized to Flyers

“We let our crewmembers and our customers down in April, and we must perform better,” said Joanna Geraghty, president and chief operating officer, JetBlue, in a statement released on April 26.  After an unprecedented amount of delays and cancellations this spring, JetBlue is making some changes. According to the airline, “The Omicron wave, staffing ramp

The TSA Has Been Spying on You (And Worse)

An incredible, unsettling report from the ACLU , using the documents obtained from the TSA, details patterns of racial and religious profiling, dubious tactics, and shaky science in that agency’s behavior detection program. The report is based on the TSA’s own materials, obtained via a Freedom of Information Act request, which “show the evolution of the behavior detection

These Potential FAA Changes Could Help (and Hurt) Travelers

The newest FAA reauthorization bills in the House and the Senate include several proposals that could improve air travel for consumers, as well as two terrible ideas and one that could be a blockbuster for travelers fed up with unreasonable airline fees. House and Senate Agreement Committees from both houses of Congress generally agree on

New Website Lets You Resell Unused Flights and Hotel Stays

If you have a prepaid travel accommodation you find you can’t use, TransferTravel will list it for a possible resale to someone else. Although based in the U.K., TransferTravel is targeting an international market including the U.S. and Canada. The idea sounds great, but the travel industry throws up a lot of roadblocks to any

Passengers’ Bad Behavior On the Rise

Turns out the friendly skies are, well…the jokes sort of write themselves. USA Today reports that incidents of “unruly airline passengers, ranging from yelling to fighting, grew last year worldwide as airlines sought cooperation to reduce the abuse.” There were 10,854 reported incidents worldwide in 2015, up from 9,316 the year before, per the International Air Transport Association (IATA). That’s an increase