Focus on travel guides

Focus on travel guides

Tag: Travel Etiquette

‘World’s Greatest Flyers,’ American Wants YOU!

They walk faster in airports than anywhere else. That’s the copy for American’s newly launched “World’s Greatest Flyers” ad campaign. The words scroll across the screen over slick images of desert trekkers, an apple-cheeked baby, multi-colored waves of grain. Music, insipidly pleasant, swells in the background. Related: Is the ‘Best Travel Rewards Card’ the Best
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How to Get Banned from Flying for Life

Getting banned for life from flying a commercial airline isn’t easy, or common. In fact, I can’t recall another instance of an airline’s taking such a harsh line on passenger misbehavior, ever. The perpetrator of the misbehavior in question was Danielle Bregoli, a feisty teenager who had gained notoriety for her appearance on the Dr.
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Airbnb Launches ‘Open Doors’ Policy to Combat Discrimination

One year ago, Harvard Business School researchers released findings about the home-share rental platform Airbnb—and they weren’t good. The university created Airbnb user profiles under names that are common among African-Americans, and found they were 16 percent less likely to be accepted for a booking. Real Airbnb users of color said they weren’t surprised .
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These Are the Airlines That Actually Care About Customer Service

According to the American Customer Satisfaction Index (ACSI), customer service satisfaction in the travel industry declined in 2025. The airline sector had the highest drop at 4%, down from a score of 77 to 74. Between economic uncertainties, operational difficulties, and service inconsistencies, satisfaction has decreased among business travelers and high-value customers. Related: Airline Fees:
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What Are Your Rights When You’re Involuntarily Bumped?

You get to the airport early, your luggage is checked, you have your boarding pass in hand—and you find out that your flight is overbooked. While airlines can usually find passengers willing to take a different flight in exchange for compensation, it’s the unfortunate truth that the act of involuntarily bumping passengers is pretty commonplace. Most
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Travelers to DOT: No Inflight Calls, Please!

To all appearances, the hot-button issue of inflight phone calls has been settled. If you’ve flown on a U.S. carrier lately, you’ve almost certainly heard no one yakking on a cellphone or other mobile device while airborne, and you might well assume that there’s an outright ban on inflight calling. Indeed, the Association of Flight
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Passengers’ Bad Behavior On the Rise

Turns out the friendly skies are, well…the jokes sort of write themselves. USA Today reports that incidents of “unruly airline passengers, ranging from yelling to fighting, grew last year worldwide as airlines sought cooperation to reduce the abuse.” There were 10,854 reported incidents worldwide in 2015, up from 9,316 the year before, per the International Air Transport Association (IATA). That’s an increase
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